Please use Children’s Hospital of Philadelphia

Review the Case Study “Are Our Customer Liaisons Helping or Hurting,” published by Harvard Business Review at https://hbr.org/2017/10/case-study-are-our-customer-liaisons-helping-or-hurting

Use the health care organization that you selected previously (Children’s Hospital of Philadelphia). You are the administrator and you’ve established a new liaison position called the Patient Care Executive (PCE). The concept was meant to be a win-win: patients and their families would get a better, more personalized hospital experience, while doctors could spend less time managing patients and more time practicing medicine. Customer satisfaction scores, patient retention, and referrals are all up, but the doctors have been complaining that the PCEs are incompetent and intrusive. The CEO has gotten wind that the PCEs are a factor in the hospital’s high doctor turnover and is trying to decide whether to get rid of the role altogether.

Your first step in evaluating the position of your organization will be conducting an environmental analysis. The purpose of this is to determine your organization’s ability to continue to provide quality care and remain financially solvent in the face of these challenges.

Write a six to eight (6-8) page paper in which you:

1. Determine two (2) specific forces in the external environment that will have the most impact on your organization. Provide a rationale for your decision.
2. Determine two (2) specific internal factors that the organization’s leaders need to consider in preparing for the future of health care and the future of the organization. Provide a rationale for your decision
3. Discuss the impact of both the identified internal and external forces on the organization’s ability to develop a competitive strategy.
4. Recommend one (1) strategy that involves the PCEs and maintaining the momentum of the strategic plan of this new concept.
5. Use at least three (3) quality academic resources in this assignment. Note: Wikipedia and similar websites do not qualify as academic resources.

Your assignment must follow these formatting requirements:

• Be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides; citations and references must follow APA or school-specific format. Check with your professor for any additional instructions.
• Include a cover page containing the title of your paper, your name, the course number and course title, your professor’s name, the university’s name, and the date. The cover page and the reference page are not included in the required assignment page length.

The specific course learning outcomes associated with this assignment are:

• Differentiate between strategic management, strategic thinking, strategic planning, and managing strategic momentum.
• Analyze the significance of the external environment’s impact on health care organizations.
• Examine the role of internal environmental analysis in identifying the basis for sustained competitive advantage.
• Use technology and information resources to research issues in the strategic management of health care organizations.
• Write clearly and concisely about strategic management of health care organizations using proper writing mechanics.

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Discuss the primary factors that motivate companies to expand internationally.

Instructions:

You must have a minimum of two academically reviewed journal articles sourced from the CU library to support your answer.

Please use full APA throughout (use in-text citations and a APA reference list). Post your responses in the body of the discussion area. DO NOT INCLUDE A WORD DOCUMENT.

introduction ,content ,conclusion follow this

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Individual Project: 8/24

You are the chief financial officer (CFO) at a community hospital. One of the comments that have come back from patient surveys is the need for a commercial 24-hour pharmacy within the hospital. In this way, patients or their families will be able to fill prescriptions and begin taking ordered medication right away instead of waiting until the following day. The chief executive officer (CEO) wants you to create a proposal for the first 3 months of operation utilizing the time value of money tools for the development of this new revenue-generating department.

The following points must be covered in your proposal:

? Include and discuss the need for working capital to include 2 months of startup drug inventory, vendor financing arrangements, personnel costs including salaries and benefits, renovations, disposable supplies, and cost of equipment

? Provide 2 viable options to measure the rate of return to optimize the financial performance of the department based on time value principles with rationale and justification. ? Include a profitability analysis for 3 years.

? Include a schedule of assumptions for your proposal. What questions might the board ask regarding the feasibility of this proposal?

? How might current changes in federal, state, and local policies influence decisions to be made? For a resource guide on using the online library to search for references, click here.

The body of the resultant paper should be 4 – 5 pages and should include at least 5 relevant academic or professional references published in the past 5 years.

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Ethics Review Questions

Test 1

1. What are the main branches of Philosophy? Distinguish them from each other.

2. Give 3 examples each of metaphysical, epistemological and ethical questions.

3. What is a morally permissible act? How is this different from an obligatory act? An impermissible act? A supererogatory act? Might a supererogatory act be morally impermissible?

4. What is moral objectivism? How is it different from moral subjectivism? Who is a moral relativist? How is she different from a moral conventionalist? Is a genuine moral disagreement possible with moral relativism? Explain.

5. Who is an amoralist? How is he different from the moralist and the immoralist? Might a nihilist be a moralist? Explain.

6. Who are the Sophists? Name three Sophists. What are their individual claims? What are the similarities between their views? What are the differences?

7. Is Socrates a Sophist? What about Plato? Explain fully.

8. Would Socrates agree that ‘man is the measure of all things?’ If not, what would be the measure of all things for him? Explain.

9. Describe Plato’s notion of the Self (human soul). Explain its structural similarities and differences to his notion of the ideal state. Who is an ideal person for Plato?

10. In Plato’s ideal state, explain the different roles performed by its various groups and or classes. Do you agree with Plato’s view of the philosopher-king?

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